Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gaming outcomes are based on chance, and the house always has a mathematical edge. Please gamble only with money you can afford to lose and never view it as an investment or income source.
Age Verification
Parimatch is exclusively for individuals who are 18 years of age or older (or the legal age of majority in your jurisdiction in India). We are committed to preventing underage gambling and maintain strict verification procedures during account registration and gameplay.
If you are under 18, you must not use this service.
Warning Signs of Problem Gambling
Recognize these warning signs that may indicate a gambling problem:
- Chasing losses by continuing to gamble to recover money you've lost
- Hiding your gambling activities or lying about the amount you spend
- Gambling with money needed for essential expenses (rent, food, bills)
- Needing to gamble with increasing amounts to achieve the same excitement
- Feeling restless or irritable when trying to reduce or stop gambling
- Neglecting relationships, work, or personal responsibilities due to gambling
- Using gambling as an escape from problems or negative emotions
- Borrowing money or getting into debt to fund gambling
- Failed attempts to control or cut back on gambling
- Experiencing physical symptoms (sleep loss, stress-related illness)
If you recognize any of these signs, it's important to seek help immediately.
Self-Help Tools & Responsible Gaming Features
Parimatch provides tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Set maximum loss limits to prevent exceeding your budget
- Reality Checks: Enable periodic reminders during gaming sessions to check your time and money spent
- Session Limits: Set time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently close your account if you need to step away from gaming
- Account Cooling-Off Period: Take a break from your account for a specified period
Access these tools through your account settings or contact our customer support team for assistance.
Support Organizations & Resources
If you're struggling with problem gambling, professional help is available. Here are trusted support organizations:
India
- All India Institute of Medical Sciences (AIIMS) - Mental Health Services: Provides counseling and treatment for behavioral addictions including gambling
- iCall Emotional Wellness: 9152987821 (Toll-free helpline for mental health support)
International Support Services
- GamCare (UK): www.gamcare.org.uk – Free confidential advice and support
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org – 1-800-522-4700
All services are confidential and staffed by trained professionals who understand problem gambling.
Need Help?
If you believe you may have a gambling problem, please reach out for help today. There is no shame in seeking support, and professional help is effective. You can:
- Contact a support organization listed above
- Speak with a counselor or mental health professional
- Use your self-exclusion tools immediately
- Reach out to a trusted friend or family member
Remember: Help is available, and recovery is possible.
This responsible gaming information is provided for educational purposes. Parimatch is committed to promoting safe and responsible gaming practices. By using our services, you acknowledge that you understand the risks associated with gaming and agree to gamble responsibly.